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651303 - Apartments

Reviews for Oakridge Apartments

• Oakridge Apartments

  disappointed

  3 5 0 3.0

  Posted On: Aug 13, 2018

  Reviewer: student

  “I can't say that I love this community anymore beginning this summer. In the previous years that I have lived here the management team was amazing. They were willing to go out of their way to help with whatever you needed and they had direct answers to several questions, and if they did not they would make the effort to find out. They just restaffed though and the new management is TERRIBLE!!!! They do not work with your needs and they seem to always have a problem with something that you have requested, the head of the complex Tilisa Lapuaho especially. They had the residents that were not going to live there for the upcoming year move out August 4th, but are not allowing the residents that are staying to move into their new apartments until August 20th!!! They never have any answers to any questions that I have and seem to just beat around the bush because they don't know. An individual that I know accidentally signed her contract saying that she would pay the 1 time payment of $1,6000.00 for the year but was not aware that she did so. She tried to contact them to ask them if they were able to change it over so that she was paying the monthly payments but they told her that was not possible. They then sent out an email 3 days later saying that that specific date was the last day that they could change their payment plan. THEY TOLD HER THAT IT WAS NOT POSSIBLE!! It's a click of a button! How could it be so hard! What if the resident wasn't able to pay the fee at the time! What if an emergency came up and they didn't have the money! Also, majority of the apartments have been redone, but the ones that haven't are disgusting. They do a terrible job at cleaning the apartments before the new residents move in but seem to do a great job at fining us when during the clean checks they see something that isn't up to par with what they would like. The new management staff has made my experience this summer miserable and if I hadn't already signed my contract for the upcomi”

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